FAQ | Rivaara

What types of products do you offer?

We offer a curated selection of wedding sarees, kanchipuran silks, cotton sarees, lehenga, salwars, party wear sarees and blouses. Each piece is handpicked to reflect elegance, culture, and craftsmanship.

How are your sarees sourced?

We work directly with artisans, weavers, and trusted suppliers across India to bring authentic, high-quality sarees that honor tradition and craftsmanship.

How can I contact Rivaara for help?

You can reach us anytime via our [Contact Us] page or email us at Yalasri@gmail.com. We usually respond within 24 hours.

Do you offer custom blouse stitching or tailoring?

At this time, we do not offer custom stitching. However, many of our sarees come with an unstitched blouse piece included.

Are the colors exactly as shown in the pictures?

We try to represent every saree as accurately as possible, but slight variations may occur due to lighting and screen differences.

How do I care for my saree?

Most of our sarees require gentle care. We recommend dry cleaning for silk and delicate weaves. Cotton sarees can often be hand-washed with mild detergent. Specific care instructions are included with each product.

Can I return or exchange a saree?

Yes! We accept returns and exchanges within 14 days of delivery, provided the saree is unused, unwashed, and in its original condition. Please visit our Returns Policy page for full details.

Do you offer international shipping?

Currently, we ship within the UK only. However, we're working on expanding our reach—stay tuned for updates!

Do you ship across the UK?

Yes, we offer shipping across the UK. Standard and express delivery options are available at checkout.

How long will my order take to arrive?

Standard delivery typically takes 3–5 business days. Express options are available for faster delivery. You'll receive tracking information once your order is dispatched.